Proof Pack · All families

Theo Marsh × Loom · Launch

Loom, a Launch With One Story

A product launch scattered across five channels and three angles got one clear story every team could tell the same way.

Loom was launching a real upgrade and saying it five different ways: a blog post here, an email there, a sales deck that disagreed with both. I wrote the one story, then the versions that all tell it.

Client

Loom, B2B software

Engagement

Launch messaging, two weeks

Deliverables

Launch narrative, email, deck copy

Overview

What two weeks documented

The launch had a strong product and a weak through-line. Every channel improvised its own angle, so the upgrade sounded like three different things. I wrote one launch narrative, the single story of what changed and why it matters, then adapted it into the email, the post, and the deck so every team told it the same way.

2

Week Engagement

1

Launch Narrative Built

5

Channels Aligned

1

Message Kit Delivered

The Evidence

The aligned launch

Printed product page sheets with pencil annotation marks and sticky flags grouped by shopper question

The Loom launch narrative: one story of what changed and why, adapted into every channel so the email, the post, and the deck finally agree.

The Rewrite

One launch narrative and the channel versions that all tell it. Aligned by a single story, not by luck.

What I Did Not Measure

Launch reach and pipeline sit in Loom's own numbers, not mine. I document the message; the results stay with them.

“Every team told the same launch story for once. The message held all the way from the email to the sales call.”

Marketing lead, Loom

Your Message

A launch saying five different things?