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Granite Ridge Roofing · Inspection
Inspection Request Order
A roof inspection page that led with the form became one that answers cost and timing first.
Granite Ridge did honest roof work and answered the phone all day. The inspection page asked for an address before it said what an inspection costs or how soon they could come.
Client
Residential roofing company
Engagement
Inspection page review, two weeks
Source Material
Request emails, scheduling notes, intake scripts
Overview
What two weeks documented
We read the request emails the way a worried homeowner does: after a storm, hoping for a fast, fair answer. The cost and the timing were missing from the page, so they called. We put the plain answers first, the request second, and left a template the office could reuse.
2
Week Engagement
4
Page Stages Ordered
5
Request Pages Reviewed
1
Inspection Template Delivered
The Evidence
The annotated record
Request emails with our review annotations, grouped by the question each one answers first.
Page Order
What an inspection covers, what it costs, how soon we come, then a short request. One order, the answers first.
What We Did Not Measure
Booked inspections and revenue sat outside this review. Those belong to live scheduling data, so we left them out.
“The page answers cost and timing up front now. People request an inspection instead of calling to ask.”
Owner, Granite Ridge Roofing
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