Portfolio

The work, shown plainly

Call notes, annotated intake forms, question maps, and the pages they became. No mockups staged for a portfolio, just the artifacts each engagement actually produced.

Boutique hotel lobby in morning light with guest journey planning cards on a wooden table

Question Map

Meridian Dental Studio

The map that set the new-patient page order.

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Overhead journey mapping table with note cards grouped into four clusters

First Visit Guide

Brightleaf Pediatric

The walkthrough parents now read before the waiting room.

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Bayline House booking page for the Garden King room with grouped details beside the reservation panel

Deliverable

Meridian Dental Studio

The reorganized new-patient page, in review.

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Decision map diagram showing source evidence grouping into four content groups and one handoff

Question Map

Meridian Dental Studio

Recurring calls grouped into four answer areas.

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Printed page sheets with pencil annotation marks and sticky flags

Annotated Record

Cedar & Main Dental

Recall messages marked up by question.

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Sorted stack of guest inquiry cards with kraft paper sorting tabs

Source Material

Brightleaf Pediatric

First-visit questions sorted by worry.

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Open service log notebook beside detail sheets under a brass desk lamp

Source Material

Harborview Family Medicine

Intake notes behind the four-part first session.

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Calm breakfast lounge in morning light with set tables

Outcome Context

Meridian Dental Studio

The calm room the new page now describes.

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How To Read This Page

Every image is a real artifact

Captured, Not Staged

Notes and screens come from working reviews, captioned with what they show and which engagement produced them.

Labeled By Role

Each artifact carries its role: source material, question map, annotated record, deliverable, or outcome context.

Claims Stay Home

A portfolio shows work, not results. Outcome numbers live with their case studies, next to what was and was not measured.

The Stories Behind These

Every artifact has a case study

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